Shipping Policies

Welcome!

Free Shipping:

As a thank you, we are pleased to offer FREE Canada-Wide Expedited Shipping via Canada Post on all individual orders over $150.00 CAD.

Canada Wide Expedited Shipping:

We offer a flat rate of $15.00 CAD Expedited Canada-Wide shipping for individual orders that value $50.00 or less and a flat rate of $22.00 Expedited Canada-Wide shipping for individual orders that value between $50.01 CAD to $149.99 CAD. We are only shipping through Canada Post at this time. Please allow 2-3 days to ship orders.

Pick Up:

We offer free local pick up in Scarborough, Ontario. Please select the pick up option at checkout and you will receive a confirmation email when your order is ready for pick up. We require at least 24 hours notice for pick up.

GTA Drop Off:

We offer $10.00 local drop off in select areas around the GTA. You will see the "GTA Drop Off" option upon checkout if your address is eligible. You will receive a confirmation email when your order is ready for delivery. 

Returns:

We try our best to accurately display and describe each and every crystal through video, photos, and live streaming. As all sales have been agreed upon before purchasing by both parties; all sales are final. We do not accept any kind of returns or exchanges for any items. We do not issue refunds of ANY KIND. If there is an issue with your order, we will be happy to issue you a store credit.

Clients understand the item colour can slightly due to differences in cameras and screens.

 

We cannot be held responsible for lost/damaged packages. If you do not provide your full mailing address and your package gets returned, you are responsible for paying the return fee and a second shipping fee.